FAQs

What are the costs to use your software?

The software costs £200 only, it is one-time-payment. No monthly or yearly payments, no hidden charges.

This payment gives you a licence to use a copy of the software for a lifetime for one domain (one website).

Licence for each additional domain within the same company is £100.

Are there any monthly or yearly costs?

There are no additional costs, you pay only once when purchasing licence.

How can I purchase the software?

1. Decide what you need:

  • Web Booking & Dispatch Software - cost £200
  • Web Booking & Dispatch Software + Driver App - cost £400
  • Web Booking & Dispatch Software + Driver App + Template based website (https://templates.easytaxioffice.co.uk/) - cost £500

2. Provide us with the following information for the invoice and our licence registry:

  • Company register name and number. If not available then personal or trading name
  • Website domain address (if you would like to have Web Booking connected to it)
  • Email address you would like us to send invoice to

3. Once we send invoice, make a payment to:

By making the payment you agree to Software End User Licence Agreement http://easytaxioffice.co.uk/licence

Beneficiary: Web Solutions Workshop Ltd
Bank: HSBC
Account Number: 62521261
Sort Code: 40-07-33

For international payments:
IBAN : GB03HBUK40073362521261
BIC: HBUKGB4143L

Once payment is process, we set all up or if requested we provide you with instruction how to do it by yourself.

What is the cost of a website with the software?

Starter web design + software

Our template based website https://templates.easytaxioffice.co.uk/taxidesign1/ and https://templates.easytaxioffice.co.uk/taxidesign2/ are build with latest technology so it is Mobile and SEO friendly. It allows adjustment of colors, text and images.

Website + Web Booking & Dispatch Software - cost £300
Website + Web Booking & Dispatch Software + Driver App - cost £500


Custom web design + software

We will create a custom design with your brand in mind. Check some examples here http://easytaxioffice.co.uk/clients to see what quality you can expect.

Website + Web Booking & Dispatch Software - cost £600 
Website + Web Booking & Dispatch Software + Driver App - cost £800


For more details please check https://easytaxioffice.co.uk/pricing

As additional assignment we can provide you with professional writings, more images to choose from and SEO - please call us for details.

Why the software cost is so low?

Our approach use a very well know model used in many other industries - provide good product at affordable price to large amount of customers.

We are leading the way to bring the change to taxi industry where small business doesn't get burden by running costs but in same time has the equal technological advantage as bigger companies.


Why we don't charge per driver or per vehicle?

The answer is simple - as the same system can handle the same way 1 to 100 drivers and vehicles, then there is no need to pay extra when there is no additional support needed.

Software installation and requirements

Yes, installation of the software is included if all below requirements are met.

Requirements:

1. Access to website admin panel
2. Server access to:
  • 1 x MySQL database (Hostname, username, password, database name)
  • FTP access (Hostname, username, password)
3. Server needs to have:
  • PHP v5.63 or higher
  • Operating System: Linux

Connecting Web Booking to your existing website:

  • Web Booking on home page - we recommend it to be place on plain background or static background image.
  • Book Now button - we would add it in main menu allowing access to booking at any time
  • My Account button - customer account - we would add it in main menu

Free setup is only included if the website is build with common development practices, so our team can do it efficiently and to high standard.

What are Google API keys and how to set these up?

Google API keys are use to allow usage of maps and places. Google allows you to generate these keys free of charge and it can be done here https://console.developers.google.com/apis/dashboard

Please enable following services and generate API keys. Once you have them please send them to us.
  • Google Places API Web Service
  • Google Maps Directions API
  • Google Maps Geocoding API
  • Google Maps Embed API
  • Google Maps JavaScript API

Will the software be installed on my server?

Yes it will. We will install a full working version on the server you have provided.

What support do you provide?

6 months free support

We provide 6 months FREE support from product purchase date. This means it covers fixing any problems that has not been caught by our testing. Any other issues caused by external forces (e.g. cause by company staff, hacking, server failure) are not included in free support.

24/7 support

For a monthly fee of £100 we will provide you with emergency support. We will aim to respond within 2h at any time, any day. This will give you a peace of mind that in case any problems arise you have our team at your disposal.

First three hours of work are included. Additional time needed to solve the issue will cost £30 per hour. T&C applies.

Pay as you go support

You are welcome to contact us, if you require our help. We will check and evaluate the scale of the issue, then provide you with time scale and costs needed for solving it. We aim to solve all immediate problems within 48h. Our hourly rate is £30.

Who owns ETO engine application?

The ETO engine application is own and licence by Web Solutions Workshop Ltd.

Easy Taxi Office service belongs to Web Solutions Workshop Ltd.

Do you provide regular updates and what are the costs?

Yes, we provide regular updates on four months basis. Costs varies depending on what we have done, but we try to keep it within low £50-100 budget.

From 1 Jully we plan to implement new upgrade system allowing company to be able to access multiply regural updates at lower cost. 6 months for £60 and 12 months for £100. 

Updates are not mandatory. Once you purchase the software you don’t need to update it if you don’t want to.

However we recommend to use each update as opportunity to:
  • Boost security in order to minimise potential hacking.
  • Save time on management. We constantly improve existing features, making the software easier to use and more automated.
  • Discover new ways of work and keep up with technology.

Our team is constantly in communication with vast number of taxi companies and based on their feedback we build new features which aims to improve:
  • The way company works.
  • Web Booking process and customer communication with driver and operator.
  • Driver job management, communication with customer and operator.
  • Keep your company up to date with latest technology.

When an update is release, we will send you an email informing of all major changes and opportunities available to you.

Does the system meets TFL regulation requirements?

We constantly keep track of change in TFL regulation and update the system to meet TFL requirements.

What if I have two website?

We are able to connect two and more website to the same dispatch system. In such case we would create for each website an individual profile which allow setting:

  • Specific language
  • Branding - logo, colors, company name
  • Prices
  • Number of relevant information which will be display in emails and invoices.

This allow your company to promote each of the website as individual entity but in same time be able to receive and manage all information from one management panel. Each online booking is assign a source (website name), so it is clear from which website it comes from.

We licence software per domain. First domain is £200, second domain is discounted to £100.

Is there any cost and limit to adding each driver in your system?

There are no limits or additional costs, you can add as many drivers as you need.

Can booking(s) be exported into Excel format?

Yes, it can be exported into excel format.

How long booking information are kept for?

All information within the software will be store for as long as you need it. The only requirement is to keep your server/hosting on.

Can jobs be dispatch to drivers?

Yes, one of main feature of the software it job dispatching to driver. We have also create a Driver App to make the communication with driver faster and better.

Can I track drivers position and see it on the map?

Yes, it is possible. Our Driver App allows driver tracking. All driver can be seen on Map in real time.

In what languages is your software available?

Web Booking, Customer & Driver Apps are available in English, French, German, Hungarian, Italian, Portuguese, Polish, Spanish and Russian.

Admin dashboard is available in English.

Additional translation can be made for £100 fee per language.