FAQs

What are the costs to use your software?

Our software costs £350 only, it is one-time-payment.

This payment gives you a licence to use a copy of the software for a lifetime for one domain (one website).

Licence for each additional domain within the same company is £150.

Are there any monthly or yearly costs?

There are no additional costs, you pay only once when purchasing licence.

How can I purchase the software?

Please make payment of £350 to:

Beneficiary: Web Solutions Workshop Ltd
Bank: HSBC
Account Number: 62521261
Sort Code: 40-07-33

Also please provide us with a domain name you want the software to be connected to, and company name (optionally address) for invoice purposes.

Once we receive this payment we will set the software for you.

How much web design with software costs?

We offer:

Starter web design + software 

Includes:
Design is build with latest technology so it is Mobile and SEO friendly. It allows adjustment of colors and gives a choice of images.

Cost £399

For more details please check https://easytaxioffice.co.uk/pricing


Custom web design + software
Includes:
  • Booking & Dispatch Software
  • Custom made design
We will create a custom design with your brand in mind. Check some examples here http://easytaxioffice.co.uk/#clients to see what quality you can expect.

Cost £700

For more details please check https://easytaxioffice.co.uk/pricing


As additional assignment we can provide you with professional writings, more images to choose from and SEO - please call us for details.

Is software installation included and what are the requirements?

Yes, installation of the software is included if all below requirements are met.

Requirements:
  • Access to website admin panel
  • Server access to:
    • 1 x MySQL database (Hostname, username, password, database name)
    • FTP access (Hostname, username, password)
  • Server needs to have:
    • PHP v5.63 or higher
    • Operating System: Linux
  • Google API keys as described below
Google API keys are use to allow usage of maps and places. Google allows you to generate these keys free of charge and it can be done here https://console.developers.google.com/apis/dashboard

Please enable following services and generate API keys. Once you have them please send them to us.
  • Google Places API Web Service
  • Google Maps Directions API
  • Google Maps Geocoding API
  • Google Maps Embed API
  • Google Maps JavaScript API

We can also include connecting booking to your website:
  • "Book Now" button in main menu
  • "My Account" button in main menu
  • Home page Widget (first step of the booking) - we recommend it to be place on plain background or static background image.
Free set up is only included if the website is build with easy to follow development practices, so our team can do it efficiently and to high standard.

Will the software be installed on my server?

Yes it will. We will install a full working version on the server you have provided.

What support do you provide?

6 months free support

We provide 6 months FREE support from product purchase date. This means it covers fixing any problems that has not been caught by our testing. Any other issues caused by external forces (e.g. cause by company staff, hacking, server failure) are not included in free support.

Emergency support

For a monthly fee of £150 we will provide you with our special 5h Emergency Support which will include very fast response to your company issues and solving it ASAP. This will give you a peace of mind that in case any problems appear you have our team at your disposal.

If any additional time is needed to solve your company issues beyond 5h allowance will contact you and inform you about it. Our rate is £30 for each additional hour.

Pay as you go Support

You are welcome to call us in case you need any help. We will check and evaluate the scale of the issue then provide you with time scale and costs needed for solving it. We aim to solve all immediate problems within 72h. We charge £30 per hour.

Do you provide regular updates and what are the costs?

Yes, we provide regular updates on four months basis. Costs varies depending on what we have done, but we try to keep it within low £50 budget.

Updates are not mandatory. Once you purchase the software you don’t need to update it if you don’t want to.

However we recommend to use each update as opportunity to:
  • Boost security in order to minimise potential hacking.
  • Save time on management - we constantly trying to improve existing features so the system is more automated, set of information can be picked and understood in seconds.
  • Discover new way of work and keep up with technology.

Our team is constantly in communication with vast number of taxi companies and based on the feedback we build new features which aims to improve:
  • The way company works.
  • How your customer can book and communicate with company.
  • How your drivers communicate with company, your customers and handle assign jobs.
  • Be up to date with latest technology.


When an update is release we will send you an email informing of all major changes and opportunities you have by new update and it is your decision if you would like to use it.

Does the system meets TFL regulation requirements?

We constantly keep track of change in TFL regulation and update the system to meet TFL requirements.

What if I have two website?

We are able to connect two and more website to the same dispatch system. In such case we would create for each website an individual profile which allow setting:

  • Specific language
  • Branding - logo, colors, company name
  • Prices
  • Number of relevant information which will be display in emails and invoices.

This allow your company to promote each of the website as individual entity but in same time be able to receive and manage all information from one management panel. Each of the booking would show from which of the websites they are coming from.

We licence software per domain. First domain is £350, every next domain is discounted to £150. For more than 3 domains please contact us for customise discount.

Is there any cost and limit to adding each driver in your system?

There are no limits or additional costs, you can add as many drivers as you need.

Is possible to export booking into Excel table?

Yes, you can export it into excel format

How long booking information are kept for?

Information will be store for as long as you need it. The only requirement is to keep your hosting on.

Is your system allow job being dispatch to drivers?

Yes, the system allows job dispatch.

Is your system allow tracking driver and display all drivers on map?

Yes it does.

In what languages is your software available?

Customer booking is available in English, Spanish and Portuguese. Additional translation can be made for £50 fee per language.

Dispatch and management panel is available in English and Spanish. Additional translation can be made for £50 fee per language.