The new era of services offered via the Internet has definitely changed the market that our business operates in. The traditional taxi industry seems outdated and it needs to embrace and follow the change that was caused by other ride-sharing businesses. Now we search for solutions that will allow us to be more affordable, convenient and reliable than ever to satisfy our clients’ wishes. That means using online booking over the phone or via email, which leads to more and more online data needing to be stored. But is it safe?

Cloud computing is one of the fastest growing technologies in the computing sector. When you have proper security measures, such as good passwords, having files stored in a reliable cloud service is one of the most secure solutions for you. How does it work? Your digital data is stored in pools. Cloud storage providers are responsible for keeping it accessible and available, and the environment it’s stored in protected. Organisations like ours lease or buy the ability to use the storage to keep the user, organisation, and other data using more cost-effective solutions and better availability to access data faster from wherever we need.

While security and privacy concerns are almost the same, whether you’reusing cloud or traditional services for computing, cloud systems must involve a transfer of responsibility and control to the cloud provider. As the data owner no longer has control over his data, it’s very important to allow them to control and verify that it is being correctly stored and used. The benefits of cloud storage are a fuel for IT companies to improve cloud storage security and keep sensitive data safe and secure. In most cases, the customer’s data is being protected by cryptographic methods,such as message authentication codes (MACs).

Cloud computing comes with many benefits to organisations and their customers. They ensure saving time and money, but their failure can lead to data breach, reputation harm or loss of business. When your company plans to move all your computing to the cloud, you must explain to your customers all the benefits and potential risks. Cloud storage security solutions ensure visibility and policy-based control on how data can be moved and used, to allow that only authorised data will leave the safe environment. At EasyTaxiOffice, we choose the best storage security solutions to make sure that your data is only used by people qualified to do so. We choose to store your personal information online, as it makes it easier for you to use and enjoyour services.

After the disruption caused by Uber, Lyft, and other ride-sharing apps – and the various casualties that followed – it is evident that the traditional taxi industry needs to embrace technological innovation to survive the increased competition that has been engendered by the sharing economy. With efficient software, taxi drivers can live up to the expectations of affordability, convenience, and reliability that riders today expect. Well-designed software can also help taxi drivers significantly improve their productivity and customer service experience.

Here are some of the ways in which an all-in-one cloud system such as EasyTaxiOffice can do wonders for the work efficiency of a modern taxi company:

1. It allows passengers to make bookings via an online browser or app

An all-in-one cloud system allows the tech-savvy passengers of today to conveniently book a ride by using the booking system on a website, or via a downloaded app. Your system can still accommodate bookings that are sent in via phone or email (an operator will have to input them manually into the system).

The booking process is made simple and efficient via the following features:

• Instant quotes. The system will auto-generate the price of each ride based on your company’s pricing matrix.

• Car options. Riders can choose between the different types of cars available (which are displayed with their respective price).

• Many payment options. Passengers can choose to pay by cash, credit card, debit card, or PayPal. Regular customers can save their preferred payment method for a faster checkout process. Business accounts can be created for companies, allowing the transportation manager (and individual users) to easily keep track of expenses, as well as to view and download invoices.

These innovations may seem obvious in a post-Uber world, but they account for a significant efficiency gap between the ride-sharing services and traditional taxi radio dispatch system. A 2017 study by researchers from the University of Greenwich, the University of the West of England, and Bath Spa University found that the digital innovations introduced by Uber changed the nature of how Londoners interacted with the transportation system as a whole. These innovations include (1) cheaper pricing, since no tariffs are applicable; (2) the availability of a non-cash payment system; (3) Uber drivers’ ratings are affected when they cancel jobs, making them less likely to turn down requests to non-preferable locations.

2. Efficient allocation

Once the booking has entered the system, the operator can swiftly allocate the job to an available driver. Operators can easily determine which driver would be the best man or woman for the job since the Driver App provides real-time tracking. Once the driver has accepted the job, its status will switch to “On Route”. This feature also allows the passenger to keep track of their driver’s progress towards them via their smartphone.

Since the software automates and digitizes many of the services that one would expect from a traditional operator, it allows you to rely on fewer dispatch operators and cut costs.

3. Better customer service

The app will allow the driver to easily communicate with the passenger during the interim period between the booking and the pickup. Once the passenger has been picked-up, the driver’s status changes to “Passenger on board”. When the job has been completed, the driver’s status reverts back to “Available.”

Our web booking, customer and driver apps are available in English, French, German, Hungarian, Italian, Portuguese, Polish, Spanish and Russian – making it a feasible option in multi-lingual and international contexts.

4. Data analytics

All the information entered into the all-in-one cloud system can be stored indefinitely. You can export it into an Excel format to analyse the data at your convenience. This can shed valuable insight on the productivity of each driver, the productivity of the company as a whole, as well as daily and seasonal variations in the demand for taxi services.

Each driver entered into the system will prompt the creation of a record account. It will indicate the amount of earning the driver has generated and the amount your company owes to him or her.

5. Small learning curve

Traditional taxi businesses may be intimidated by the prospect of dealing with cyber-security concerns, data privacy issues, government regulations, and technical troubleshooting. By employing the services of an all-in-one cloud system, you can outsource most of the technical complexities and focus on the bread and butter of your business operations.

If you are worried about the process of changing your technology provider, you can be assured that we provide a useful step-by-step introduction to our software which will minimise any adverse impact to your business during the implementation stage. If you have any problems later on, you can easily contact our customer support team.

Our team will help you design a user-friendly and attractive website that can be customized to your specific needs and requirements. We also help you prepare optimised content that will help it stand out in search engine results and catch the attention of potential customers.

In this day and age, there are more opportunities to make your business known to your clients than ever before. Still, it takes effort and proper planning if you really want to take advantage of the opportunity the Internet gives you. It goes without saying that this is just as true for taxi companies as it is for any other business. Creating a well-designed website may be the deciding factor in the success of your company. Here are a couple things you should consider if you want to have great taxi website design.

Your homepage matters most

The first thing your clients will see when they look for you online is your home page. It goes without saying, then, that the way your homepage is designed is crucial. No one ever gets to make a first impression twice, so make sure yours is effective. Make sure your website looks clean, sharp, professional, and is overall easy to navigate - if your client loses their way at this point, there's a big chance they'll just turn away and look for another company. You should also make sure your homepage properly communicates the main idea behind your company effectively. The first few seconds matter the most to your clients - show them your best side from the very start.

Get to the point

When people are looking for a specific service, they're usually in a hurry and don't have time to read every little snippet of information on the website. You have around 30 seconds to communicate the standout features of your service if you want to really attract your customers. In order to achieve that, it's a good idea to put your booking system front and centre, so that it's the first thing your potential client sees. Not only does it make it more practical for them to get what they want, it can greatly increase the odds of them choosing your service instead of looking further.

Keep information brief

As mentioned in the previous point, clients looking for a taxi service rarely have the time to stick around and read long passages of text, so try to use different means of communicating the main points of your service. Use bullet points and bite-sized paragraphs, as well as graphics to better illustrate what you have to offer.

Great visuals

Jumping off the previous point, your images have to be high-quality and relevant to the service you offer. Use them as a means of communicating the unique selling points of your business faster than you would with a piece of text. However, make sure your images aren't too large - the bigger they are, the longer the page will take to load.

Don't ignore the rest of your website

Your homepage is important, but a proper website can't run on it alone. There are several subpages that any self-respecting taxi company needs in order to achieve its goals, which include the following:

1. about us - use this subpage to inform your potential customer about who you are as a brand or a person,

2. our cars - showcase your selection of cars, which is extremely important for any taxi business,

3. services - list the specifics of your services, go into detail about the area you operate in, the tours you organise, etc.,

4. feedback/reviews - leave some room for the customer to leave their feedback on your services, as well as read feedback from other customers left before them,

5. FAQ - list frequently asked questions, as this will make communicating the details about your business to your potential clients much easier,

6. contact - provide your customers with all the necessary information for them to contact you, including your address, telephone number, and email.

As IT solutions become increasingly commonplace, we are all given more and more options to choose from. This is a good thing - the more choices we have, the more refined our choices can be. In theory, at least. When considering something like taxi website software, however, there are several factors you have to consider before you make the final choice. Here is a list of several factors that can help you pick the right taxi software for your company.

1. Buy software that you can confirm works for you

This can't be stressed enough - do not purchase a piece of software that you aren't sure will run on your systems and that it works as you need it to work. Many pieces of software have demo versions available, so always check them first to make sure that it works for you.

2. Compare prices

Always make sure the product you're considering gives you the best value for your money. Perhaps some software is the perfect option for you, but it's just not financially feasible for your company as it is now. Make sure you find an option that's affordable while giving you features most relevant to your business.

3. Make sure the software has good support

It's important to make sure you can easily communicate with your software's customer service - you never know when you'll be in need of help, and whenever that happens, a quick response is crucial.

4. Choose an option with taxi web booking

An increasing number of people choose to book their cab over the Internet rather than by phone. That's why choosing a piece of software that has this option is very important. Don't miss this feature.

5. Easy to use management panel

Ease of use is a big factor both for your clients and for your employees, so make sure it's a quality the software you're considering has.

6. Dispatching the job to drivers

The dispatcher feature of taxi software allows you to quickly, accurately, and efficiently dispatch jobs to your driver, as well as track them on the map.

7. Make sure the driver app is available

A driver app can not only make the driver's job easier, but it can greatly streamline the whole process, resulting in saved time and resources for you.

8. See if you have a customer app available

Built client loyalty by making ordering a taxi easier than ever before. This is achieved through a customer app - so make sure your system has it!

9. Make sure you have free support for at least three months from purchase - you'll be able to tell if there are any issues that prevent you from getting the best experience out of your product.

10. Don't invest in dead software!

Make sure your software company is still developing and making plans for the software's expansion! Software that isn't regularly updated nowadays will fall into obscurity very quickly, so make sure you're not making a short-sighted purchase!

Running your taxi business is a challenge of its own. The taxi market is one of the most competitive in this day and age, so making sure your business stands out from the crowd can be quite tricky. One reliable way to make sure that you'll be noticed is to create a website that will attract customers. It's one of the things we do at EasyTaxiOffice - and we're really good at it! We know what makes a taxi business stand out, and we know how to make it happen.

Giving you the best sort of attention

At EasyTaxiOffice, you can count on us to give you nothing short of the very best. With a team of qualified experts with inside knowledge not only in the field of website design, but also the taxi business in general, we know what clients expect - and we know how to create a website for your company that capitalises on those expectations. Are you renting out just taxis, or do you have minicabs or other services on offer? Perhaps you're running an airport shuttle service? Whatever thing makes you stand out, you can be sure that we'll display it loud and proud!

The devil's in the detail

Our devs work using the latest technology when it comes to hardware, which let us give you the most refined experience on the web, as well WordPress, and they know the platform in and out, so you can be sure your website will be designed with utmost precision and attention to detail. WordPress allows us to achieve a lot of things in website creation that may seem trivial, but they make a world of a difference when it comes to attracting clients, as it lets us create a slick website with a good UI. All our websites are incredibly intuitive and easy to use, thanks to a very clear and logical design. Clarity and simplicity is exactly what every taxi website needs! Additionally, any website designed by our team of experts is very SEO-friendly and highly optimised for customer conversion.

All the options you need

EasyTaxiOffice can offer you everything you could ever need when creating a taxi website. We provide two basic options:

Preset Design (£100)
Custom Design (£400)

For the vast majority of clients, our Preset Design option has all you need - a clear, user-friendly, visually enticing website crafted with great attention to detail. Don't let the name fool you - even though it's a preset, our high quality standards still shine through. Choosing the preset option gives you the added benefit of us being able to craft the website very quickly. But if anything about the preset option isn't for you, there is always Custom Design - just let us know this is the option you're interested in and we will discuss all the options for your business in particular.

So what are you waiting for? Get your high-quality taxi website online today and see those calls come in like wild!

Taxi booking software can prove to be a great boon to a business. With the help of EasyTaxiOffice, you can make your taxi company stronger and more efficient by properly organising your workflow. This extends to airport transfer, or shuttle, services, that are becoming increasingly popular of late.

An airport transfer services are primarily aimed at citizens of smaller areas that have limited access to airports. Air travel has become the most popular form of international transportation, but due to the relative scarcity of airports, it's not easily accessible to everyone. This is what any taxi company can capitalise on to get more money - offer airport shuttle services. With this type of service, your clients can reach an airport quickly and safely, and you gain more clients through a new, more refined service.

EasyTaxiOffice can provide you with the appropriate software to help your implement the best level of airport transfer service to your company. We operate closely with a great number of UK dispatch operators, helping reduce management requirements and increase revenue for our clients. Thanks to an individual approach to every client, we can offer a taxi booking software solution that can meet all of your needs. This includes airport transfer booking software.

We craft airport transfer booking software that is optimised for ease of use. Though it's a distinct service from regular taxi booking software, there is enough overlap for us to be able to offer one of the best options on the market. The process of booking an airport shuttle is as simple as a regular taxi booking - your client gets a quotation, chooses a car, and then completes the booking and pays for the service. All your airport transfer needs can be met with our reliable software.

Maintaining a steady taxi business in this day and age is no easy task. With an increasing amount of apps available that are steadily becoming a serious competition to traditional taxi services. These apps usually advertise themselves as making things easier by allowing clients to contact a driver directly, but in reality, the administrative middle-man in the form of a taxi office actually makes many aspects of the task simpler. So there's no need to fear - taxi companies are not under threat of extinction anytime soon, though it is harder to get ahead. Keep these tips in mind if you want to stay afloat.

1. Make sure your staff is committed
A taxi company only really handles things from an administrative standpoint - the real quality of the service your client receives depends on your drivers. As such, you should do everything in your power to maintain a high level of service by employing the best drivers you can find. The most reliable drivers are usually the ones that really like their job, so make the effort and get involved with your employees to make sure they're always happy to work for you.

2. Ensure that your operators and drivers can easily contact each other
Coordination is one of the key factors influencing the quality of a taxi service. After all, nothing annoys a client more than a situation in which they have to wait longer for a taxi than the operator claimed. There are a number of tools that can make the administrative side of your work simpler and more reliable - use that to your advantage and make sure your drivers are always on top of things. The best way to do it is through Driver App - a reliable app that makes things much easier that we have in our offer!

3. Invest in a good tool for your operators
Taxi operators probably make up a small yet crucial part of your staff. It goes without saying that making their work as efficient as possible can save you the most money in the long run - and is the most important step to leaving your client satisfied. Keep your tool updated at all times, make it simple and functional, ensuring ease of use and communication. The better the tools they're given, the faster and more precise their work can be.

4. Finally - make use of what technology has to offer
The Internet has become an integral part of life, and you can use it to your advantage. By implementing SEO solutions, you can make sure that you'll always be visible to your clients. Make yourself even more visible by utilising local SEO and putting yourself out there in local search results. Add to that a cleverly designed website and a practical, easy to access booking took, and you have yourself an incredibly accessible taxi business that's easy to find. And that's how you get ahead of your competition these days.

A taxi company can be a very lucrative business. There are many occasions on which people need to transport themselves from one area to another quickly but don't have a car of their own, while public transportation doesn't meet all of their standards. That's why starting a taxi company may be a good idea for your business - as long as you make sure it's visible to everyone looking for your service!

Taxi businesses can be quite a money sink at the beginning, but if you play your cards right, you can see a return quickly, with even more revenue coming in shortly after. To even this out, it's always a good idea to start small, with just a few cars (or even just one) and drivers - you can always expand later once you've already earned yourself the reputation you need for your business to really take off. Most importantly: before you even get to establishing your business, make sure you're doing it in a place that has actual demand for taxi services.

Once you've decided where you'll set up your business and how many vehicles you'll be using, take some time researching the competition. Check out their rates and their services and adjust your own offer to make sure you can stand out. Think about trendy services such as airport shuttles or large vehicles for group transportation to build an offer that will set you apart from the rest.

Now it's time for the practical bit: start looking for the vehicles and equipment you need in order to start out. Save time and money buy purchasing cars that have already been modified for taxi use. This is also the best time to apply for all the necessary licences and insurances. You will need a commercial driver's licence in order to drive a taxi, and each one of your drivers will likewise need one in order to perform their job. Once all that is handled, all you really need is manpower and advertisement. The best course of action is to choose workers with experience, while advertising can happen in a myriad of ways. However, by far the most effective means of advertisement is through the Internet, so get acquainted with the various means of making yourself visible online, and you're good to go!

All clients who come to us but are just starting out already have an understanding of what they need in order to run a company when it comes to office, vehicle, drivers, and licence issues. What we want to help them with is understanding how to get it right online (clear message, good branding, uncluttered website, cutting-edge software, visibility, and how important it is to succeed online.