EasyTaxiOffice — Complete Taxi & Private Hire Management System

What EasyTaxiOffice does

EasyTaxiOffice is a cloud-based management platform that replaces spreadsheets, paper bookings and fragmented systems. It centralises:

• Customer bookings (phone, web, widget, apps)
• Assistive and manual dispatch with smart dispatching recommendations
• Real-time GPS tracking and ETAs
• Driver & vehicle management (vehicle allocation, documents, payroll)
• Payments, invoicing and accounting exports
• Reports, KPIs and audit-ready logs

Core features

Smart Dispatch — controller-led

• Provides smart dispatching recommendations for each job using distance, availability and driver preferences while keeping final assignment in the controller’s hands
• Manual / drag-and-drop dispatch board for controllers who want full control
• Estimated arrival times and live job status (accepted, en route, completed)
• Back-office overrides, job notes and priority flags

Multi-channel Booking Engine

• Phone booking interface for controllers
• Website booking widget and hosted booking pages (mobile-first)
• In-app and API booking for partners and third parties
• Pre-booking, recurring bookings and corporate accounts

Driver App (Android & iOS)

• Real-time job push notifications and navigation links
• Offline fallback and retrying assignments when connectivity is poor
• Shift start/stop, vehicle allocation and document upload
• In-app fares, cash/card split and driver earnings dashboard

Fleet & Driver Management

• Vehicle groups, maintenance schedules and licence expiry alerts
• Driver profiles — licence & document management, plus vehicle allocation
• Automated reminders for MOT, insurance, DBS and licences

Payments & Cashflow

• Card payments & tips, integrated with major payment gateways
• On-account billing, invoicing and statement generation
• Cash reconciliation tools, driver pay runs and commission rules

Real-Time Tracking & Reporting

• Live map with traffic-aware ETAs
• Driver job reports
• Export to CSV / Excel

Customer Communications

• Automated SMS / email confirmations and arrival alerts
• Customisable messages and branding
• Customer notes and feedback collection

Integrations & Extensibility

• Partner API integrations (e.g., Booking.com)
• Website & 3rd-party partner booking integration
• White-label mobile apps and branding options

Security & Compliance

• Secure cloud hosting in the UK / EU regions (GDPR-ready)
• Role-based access control, audit logs and two-factor authentication
• Regular backups, encrypted data storage and secure payment handling

• Faster pickups: smart dispatching and live tracking speed up controller decisions.
• Lower admin: automated invoicing, reconciliations and document reminders.
• Happier drivers: clear job flow and transparent allocation rules.
• Better customer experience: fast online bookings, accurate ETAs and timely notifications.
• Scales with you: single office to multi-branch operations, with granular permissions.

• Local taxi and private-hire companies wanting to modernise operations
• Airport transfer operators requiring pre-set fares and flight monitoring
• Corporate and chauffeur services that need invoicing and account management
• Multi-depot fleets that need branch-level reporting and centralised control

How it works — 4 simple steps

• Get started › — Start a free Trial
• Configure rates, dispatch recommendation rules, surges, airports and booking channels.
• Install driver apps and train controllers on the dispatch board.
• Go live — accept bookings, assign jobs, monitor jobs and track performance.

• Dedicated UK-based onboarding and training
• Documentation, tutorials and knowledge base
• Accounts, bookings and pricing import

Start your trial today — see how EasyTaxiOffice reduces pickups, cuts admin time and makes drivers happier.